Free U.S. shipping over $40Powered by high-altitude black gojiBacked by Bloomage BiotechFrom Soil to ScienceGoji Goes Glowy
Alaris

Shipping & Returns

We want receiving your Alaris order to feel straightforward. The information below applies to orders placed directly on alarisbeauty.com.

Shipping

Available shipping methods, costs, and estimated delivery times are shown at checkout based on your destination. Once your order ships, you will receive a confirmation email with tracking information.

Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Order Changes and Cancellations

We begin processing orders quickly. If you need to change or cancel an order, contact care@alarisbeauty.com as soon as possible. We will do our best to help, but changes or cancellations cannot be guaranteed once an order has entered fulfillment.

Please review your shipping address carefully before placing your order. We cannot guarantee replacement or reimbursement for orders delivered to an address entered incorrectly at checkout.

Returns

If an Alaris product is not right for you, contact us within 30 days of delivery. We accept eligible returns for products purchased directly from alarisbeauty.com.

To start a return, email care@alarisbeauty.com with your order number and the item you would like to return. We will provide next steps.

  • Products purchased from another retailer must be returned to the original retailer.

  • Original shipping charges are non-refundable unless the return is due to an Alaris error or a product arrived damaged.

  • We may refuse or limit returns where we reasonably believe the policy is being misused.

  • Gift cards and items marked final sale, if offered, are not eligible for return.

Refunds

Approved refunds are issued to the original payment method after the return is received and processed. Your bank or payment provider may require additional time for the refund to appear on your account.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, incorrect, or incomplete, contact care@alarisbeauty.com as soon as possible with your order number and photos where helpful. We will review the issue and work with you on an appropriate resolution.

Questions

For shipping or return questions, contact care@alarisbeauty.com.